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Essay: Clashes between Corporate Social Responsibility and company profit

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In the following essay, it will mainly be focused on corporate social responsibility (CSR) and its key factors. In addition to that, I have highlighted the clashes between CSR and company profit along with how to minimize a clash between the company’s profit and CSR.

Understanding Corporate Social Responsibility

Corporate social responsibility is a corporation’s capability to assess and take responsibility for the company’s effect on environmental and social well-being. It is a business concerned with social welfare. This is mainly related to human rights, labor standards, market place practices, and environmental impacts. CSR is about how businesses support their values and behavior with the expectations and needs of stakeholders—not just consumers and stakeholders, but also employees, brokers, special interest groups, and society as a whole. The overall aim for the company is to achieve a positive impact on society as a whole by maximizing the shared value for the owners of the business, employees, and other stakeholders.

CSR supports a vision of business liability to a wide range of stakeholders and investors. This has become one of the standard business practices of our times. The establishment of a CSR strategy is a vital component of the company’s competitiveness and something that should be led by the firm itself. This means having policies and procedures in place which integrate social, environmental, ethical, or consumer concerns into business operations and core strategies.

The Role and Benefits of CSR

It is typically held that corporate social responsibility can build organizational benefits, and most large organizations are actively engaged in it. Most executives believe that corporate social responsibility can enhance profits. They understand that CSR can promote respect for their company in the marketplace, which can result in higher sales, improved employee loyalty, and the attraction of better personnel to the firm.

As a business grows and generates more profits, it may want to contribute back to the community or profession. Knowing how to balance corporate giving and generating attractive profits will help businesses determine when and how to enhance their standing in the community. An increase in CSR spending may be consistent with firm value maximization if it responds to changes in stakeholders’ preferences. However, the creators of this paper argue that an organization’s insiders may seek to over-invest in CSR for their own benefit to the extent that doing so enhances their reputations as good global citizens.

For example, Ben & Jerry’s has been donating a full 7.5% of pretax profits to different charitable institutions. Lately, firms have greatly increased the amount of resources allocated to activities classified as corporate social responsibility. While an increase in CSR expenditure may be consistent with firm value maximization if it responds to changes in stakeholders’ preferences, we argue that a firm’s insiders may seek to over-invest in CSR for their private advantage to the extent that doing so enhances their reputations as good global citizens. These results support our hypothesis that insiders prompt firms to over-invest in CSR when they bear little of the cost of doing so.

The Clash Between CSR and Profit

In an article, Milton Friedman stated that “In a free economy, there is one and only one social responsibility of business—to use its resources and engage in activities designed to increase its profits so long as it stays within the rules of the game.” By taking pollution as a case in point, if these are essential, then the political process and the legal system are the appropriate forums to establish a framework of law. Property rights and liability laws that hold a firm responsible for pollution force the firm to consider those external costs; firms internalize the external costs. The firm still maximizes profits, yet the profits account for the pollution costs now included in the cost of doing business.

This viewpoint highlights the fundamental clash between CSR and profit. While CSR initiatives often require substantial investment, the primary goal of businesses, according to traditional economic theory, is to maximize shareholder value. However, modern perspectives on business ethics and stakeholder theory suggest that companies should balance the interests of all stakeholders, not just shareholders.

Minimizing the Clash Between CSR and Profit

To minimize the clash between CSR and profit, companies need to integrate CSR into their core business strategies in ways that enhance long-term profitability. This can be achieved through several approaches:

  1. Aligning CSR with Business Goals: Companies should identify CSR initiatives that align with their business objectives. For example, a company in the renewable energy sector can focus on environmental sustainability projects that also promote its products.
  2. Stakeholder Engagement: Engaging with stakeholders to understand their expectations and concerns can help companies design CSR initiatives that address these needs while also supporting business goals. This approach can build trust and enhance the company’s reputation.
  3. Innovative Business Models: Companies can develop innovative business models that incorporate CSR as a core component. For instance, social enterprises focus on solving social problems through profitable business ventures.
  4. Measuring and Communicating Impact: Companies should measure the impact of their CSR initiatives and communicate these results to stakeholders. Demonstrating the tangible benefits of CSR can justify the investment and show how it contributes to long-term success.
  5. Creating Shared Value: The concept of creating shared value, introduced by Michael Porter and Mark Kramer, suggests that companies can generate economic value by addressing social and environmental issues. By finding opportunities to create shared value, companies can achieve both business success and positive social impact.

Practical Examples and Case Studies

Several companies have successfully integrated CSR into their business strategies, balancing profit and social responsibility:

  • Patagonia: This outdoor clothing company is known for its commitment to environmental sustainability. Patagonia donates 1% of sales to environmental causes, uses sustainable materials in its products, and encourages customers to recycle and repair their gear. These initiatives enhance Patagonia’s brand reputation and attract environmentally conscious consumers.
  • Unilever: Unilever’s Sustainable Living Plan aims to decouple the company’s growth from its environmental impact while increasing its positive social impact. The plan focuses on health and well-being, environmental sustainability, and enhancing livelihoods. Unilever reports that its sustainable brands grow faster than the rest of its business, demonstrating the financial benefits of CSR.
  • Starbucks: Starbucks has implemented several CSR initiatives, including ethical sourcing of coffee, reducing environmental impact, and community engagement. Starbucks’ commitment to CSR has strengthened its brand loyalty and customer base.

Conclusion

To conclude, based on the information I have gathered, for a corporation to be successful, it should manage risks cautiously and appropriately by looking at both sides. CSR is a vital component of modern business strategy, contributing to social and environmental well-being while enhancing the company’s reputation and long-term profitability. While there may be a clash between CSR and profit, companies can minimize this conflict by aligning CSR initiatives with business goals, engaging stakeholders, developing innovative business models, measuring and communicating impact, and creating shared value. By doing so, businesses can achieve sustainable success and make a positive impact on society.

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